Privacy policy
How Echo 1 Canada collects, uses, and protects your personal information.
Last updated: 2026
Echo 1 Canada (“Echo 1 Canada,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy describes how we collect, use, disclose, and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information we collect
We collect personal information that you choose to provide, such as your name, organization, email address, phone number, and the details of your inquiry when you contact us, request a capabilities briefing, or subscribe to updates. We may also collect limited technical information automatically through standard web analytics, such as your IP address, browser type, and pages visited.
How we use your information
- To respond to inquiries and provide the services or information you request;
- To prepare quotes, proposals, and capabilities briefings;
- To send updates and communications you have asked to receive;
- To operate, maintain, and improve our website and services;
- To comply with legal and regulatory obligations.
Consent
We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below.
Disclosure
We do not sell your personal information. We may share information with trusted service providers who support our operations (for example, hosting and communications providers), who are required to protect it and use it only for the purposes we specify. We may also disclose information where required by law or to protect the safety of people and operations during an emergency response.
Safeguards & retention
We use appropriate physical, organizational, and technological safeguards to protect personal information against loss, theft, and unauthorized access. We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.
Third-party content
Some pages embed third-party content such as maps and media. These providers may collect information in accordance with their own privacy policies, which we encourage you to review.
Your rights
Subject to applicable law, you have the right to access the personal information we hold about you, to request corrections, and to ask questions about how it is handled. To exercise these rights, please contact us.
Contact us
For privacy questions or requests, contact:
Echo 1 Canada — Privacy Office
5 McIntosh Dr Suite 208, Markham, ON L3R 5H6
Email: sales@echo1canada.ca
Phone: (905) 370-0134
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.